Terms of Service

1. Acceptance of Terms

Welcome to PizzaCallio.com, also operating as PizzaCallio ("we," "our," or "us"). By accessing or using our website at https://pizzacallio.com (the "Site") and our AI-powered pizza ordering services (collectively, the "Services"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Services.

2. Service Description

PizzaCallio provides an artificial intelligence-powered platform that facilitates pizza ordering, menu suggestions, order customization, and delivery coordination. Our Services connect users with local pizzerias and delivery services to enhance the pizza ordering experience.

3. User Accounts

3.1 Registration

To access certain features, you must create an account by providing accurate and complete information. You must be at least 18 years old or have parental consent to use our Services.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately at [email protected] of any unauthorized use.

4. AI-Specific Terms

4.1 AI Limitations

You acknowledge that:

• AI-generated content, recommendations, and order processing may contain errors
• Menu suggestions and order details should be verified before finalizing your order
• We do not guarantee the accuracy, reliability, or completeness of AI outputs

4.2 No Warranties for AI Content

The AI Services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties regarding the accuracy and reliability of AI-generated content.

5. Orders and Payments

5.1 Order Process

Orders placed through our platform are subject to:

• Final approval by participating pizzerias
• Menu availability and pricing verification
• Delivery area restrictions

5.2 Payment Terms

All payments are processed through secure third-party payment processors. You agree to pay all charges incurred, including applicable taxes and delivery fees.

5.3 Order Modifications and Cancellations

Order changes or cancellations must be requested promptly and are subject to restaurant policies and preparation status.

6. Acceptable Use

You agree not to:

• Use the Services for any illegal purpose
• Misuse the AI system by submitting harmful, deceptive, or fraudulent content
• Attempt to reverse engineer, decompile, or extract source code
• Scrape, data mine, or use automated systems to access our Services
• Interfere with or disrupt the Services' functionality
• Create multiple accounts for abusive purposes

7. Intellectual Property

7.1 Our Intellectual Property

All content, software, AI algorithms, trademarks, and materials on our Site are owned by PizzaCallio or our licensors and are protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes.

7.3 User Content

By submitting content to our Services, you grant us a worldwide, royalty-free license to use, modify, and display such content to provide and improve our Services.

8. Third-Party Services

Our Services integrate with third-party providers including:

• Payment processors (Stripe, PayPal, etc.)
• Delivery services
• Restaurant partners
• Cloud service providers

We are not responsible for third-party services and your use of them is subject to their respective terms.

9. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Services, you consent to our data practices.

10. Limitation of Liability

To the maximum extent permitted by law:

• PizzaCallio shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability for any claims shall not exceed the amount you paid us in the past six months
• We are not liable for orders mishandled by restaurant partners or delivery services
• We are not responsible for AI inaccuracies leading to incorrect orders

11. Indemnification

You agree to indemnify and hold harmless PizzaCallio, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit to the Services

12. Termination

12.1 By You

You may stop using our Services at any time.

12.2 By Us

We may suspend or terminate your access to the Services if you:

• Violate these Terms of Service
• Engage in fraudulent or illegal activities
• Create risk or possible legal exposure for us

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions.

13.2 Arbitration

Any disputes shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.

13.3 Class Action Waiver

All claims must be brought in individual capacity, not as a plaintiff or class member in any class or representative proceeding.

14. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes via email or through our Services. Continued use after changes constitutes acceptance of modified terms.

15. Contact Information

For questions about these Terms, please contact us at:

PizzaCallio
Email: [email protected]
Phone: (940) 291-3389
Website: https://pizzacallio.com

16. SMS/Text Messaging Terms

By entering your phone number in our booking forms, order checkouts, or by explicitly checking our consent box, you consent to receive mobile messages from PizzaCallio.

16.1 Program Description

Messages may include transactional alerts (order confirmations, delivery updates, appointment reminders) as well as marketing promotions (specials, coupons, and product updates).

16.2 Cancellation

You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

16.3 Help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

16.4 Carriers

Carriers are not liable for delayed or undelivered messages.

16.5 Fees and Frequency

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on user interaction and active promotions.

17. General Provisions

17.1 Entire Agreement

These Terms constitute the entire agreement between you and PizzaCallio regarding our Services.

17.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

17.3 No Waiver

Our failure to enforce any right or provision will not be considered a waiver of those rights.

17.4 Force Majeure

We are not liable for any failure to perform due to causes beyond our reasonable control.

By using PizzaCallio, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.